Terms of service
TERMS OF SERVICE
These Terms of Service govern your use of buscemiitsolutions.com and any services
you purchase from Buscemi IT Solutions LLC. By using this site or engaging us for
work, you agree to these terms. If you do not agree, do not use the site or our
services.
In these terms, "we", "us", and "our" mean Buscemi IT Solutions LLC. "You" means
the person or business using the site or purchasing services.
1. WHO WE ARE
Buscemi IT Solutions LLC is a digital marketing and web development company
serving small and mid-sized businesses. We provide search engine optimization,
paid advertising management, social media marketing, conversion rate
optimization, website design and development, email and SMS automation, and brand
strategy consulting.
You can reach us at 708-897-1913 or [EMAIL].
2. SERVICES
The services listed on this site are described in general terms. The specific
work included in your engagement is defined in the written quote or proposal we
provide to you, not by the descriptions on this site. Where the two differ, the
written quote controls.
We reserve the right to change, add, or discontinue services at any time. Changes
do not affect work already quoted and accepted.
3. QUOTES AND SCOPE
We do not publish fixed prices. Every engagement is scoped after a review of your
site and your market, and quoted in writing before any work begins.
A quote is valid for thirty days from the date it is issued unless stated
otherwise. Work begins once you accept the quote in writing and any required
initial payment has been made.
Work outside the agreed scope is not included. If you request additional work, we
will quote it separately and it will not begin until you approve it.
4. PAYMENT
Monthly services are billed monthly in advance unless your quote states
otherwise. One-time projects are billed according to the schedule in your quote,
which may include a deposit before work begins.
Invoices are due on the terms stated on the invoice. Late payments may result in
work being paused until the account is current. We are not responsible for
results lost during a pause caused by non-payment.
All fees are exclusive of applicable taxes unless stated otherwise.
5. ADVERTISING SPEND
Our management fees are separate from your advertising budget. Advertising spend
is paid by you directly to the advertising platform on your own payment method.
We do not hold, control, or bill for your ad budget.
You are responsible for the advertising spend you authorize. We will not increase
your budget without your approval.
6. YOUR RESPONSIBILITIES
To do the work, we need timely access and input from you. You agree to:
- Provide access to the accounts, platforms, and systems the work requires
- Respond to requests for information, approvals, and feedback in a reasonable
time
- Provide accurate information about your business, products, and services
- Hold the rights to any content, images, or materials you give us to use
- Comply with the terms of any third-party platform used in your campaigns
Delays caused by missing access, information, or approvals may extend timelines
and do not entitle you to a refund or a fee reduction.
7. THIRD-PARTY PLATFORMS
Our work often depends on platforms we do not own or control, including Google,
Meta, Microsoft, Shopify, and email service providers. These platforms set their
own rules, pricing, and policies, and they change them without notice.
We are not responsible for account suspensions, policy changes, pricing changes,
outages, or algorithm updates on third-party platforms, or for their effect on
your results.
8. NO GUARANTEE OF RESULTS
Digital marketing results depend on many factors outside our control, including
your market, your competition, your pricing, your product, your budget, and
changes made by search engines and advertising platforms.
We do not guarantee any specific ranking, traffic volume, lead volume, conversion
rate, revenue figure, or return on investment. Any figures, examples, or case
studies shown on this site describe past work and are not a promise of future
results.
9. DELIVERABLES AND OWNERSHIP
Once you have paid in full for a project, you own the final deliverables produced
specifically for you, including website files, written content, and campaign
assets.
We retain ownership of our own underlying tools, templates, frameworks, code
libraries, and processes, including anything developed before your engagement or
used across multiple clients. Nothing in these terms transfers ownership of
those.
Third-party assets such as fonts, stock images, plugins, and software remain
subject to their own licenses. You are responsible for maintaining any license
that your site or campaigns depend on after handoff.
We may reference your business and display work produced for you in our
portfolio and marketing materials unless you tell us in writing that you would
prefer we did not.
10. CONFIDENTIALITY
Each party agrees to keep the other party's non-public business information
confidential and to use it only for the purpose of the engagement. This does not
apply to information that is already public, that becomes public through no fault
of the receiving party, or that must be disclosed by law.
11. CANCELLATION
Monthly services may be cancelled with thirty days written notice. Fees already
invoiced for the current period remain due. We will provide reasonable assistance
transferring account access back to you.
One-time projects may be cancelled in writing at any time. You remain responsible
for work completed up to the cancellation date. Deposits are non-refundable once
work has begun.
We may end an engagement if you fail to pay, fail to provide required access or
approvals over an extended period, ask us to do something unlawful or against a
platform's terms, or behave abusively toward our team.
12. REFUNDS
Services are provided as labor and time, not as a returnable product. We do not
offer refunds on work already performed. If you believe work was not delivered as
quoted, contact us and we will work to resolve it.
13. AFFILIATE PROGRAM
If you join our affiliate program, these additional terms apply.
Participation is free and subject to our approval. We may decline or remove any
affiliate at our discretion.
Commission is earned when a business you referred becomes a client and pays their
first invoice. Commission is paid once per referred client. A referral only
qualifies if the business was not already in contact with us before you
introduced them.
Commissions are paid on a monthly payout schedule after the referred client's
payment has cleared. If a client's payment is refunded, reversed, or charged
back, the related commission is reversed.
Affiliates may not bid on our brand name in paid advertising, misrepresent our
services, make guarantees on our behalf, send unsolicited bulk messages, or
present themselves as an employee or authorized representative of Buscemi IT
Solutions LLC.
We may change commission rates or program terms with notice. Changes apply to
referrals made after the change takes effect.
We may withhold or reverse commissions on referrals that appear fraudulent,
self-referred, or in breach of these terms.
14. ACCEPTABLE USE OF THIS SITE
You agree not to use this site to break any law, interfere with its operation,
attempt to gain unauthorized access to any system, scrape or copy content for
commercial use, or transmit malicious code.
All content on this site, including text, graphics, logos, and code, is our
property or is used with permission, and may not be reproduced without our
written consent.
15. LIMITATION OF LIABILITY
To the maximum extent permitted by law, our total liability arising out of or
relating to these terms or any engagement is limited to the amount you paid us
for the services giving rise to the claim during the three months before the
claim arose.
We are not liable for indirect, incidental, special, consequential, or punitive
damages, including lost profits, lost revenue, lost data, or business
interruption, even if we were advised such damages were possible.
Nothing in these terms limits liability that cannot be limited by law.
16. INDEMNIFICATION
You agree to indemnify and hold us harmless from any claim, loss, or expense
arising from your breach of these terms, your violation of any law or third-party
right, or any content or materials you provided to us for use.
17. GOVERNING LAW
These terms are governed by the laws of the State of [STATE], without regard to
its conflict of law rules. Any dispute will be brought in the state or federal
courts located in [COUNTY], [STATE], and both parties consent to that
jurisdiction.
18. CHANGES TO THESE TERMS
We may update these terms at any time. The updated version takes effect when
posted on this page. Continued use of the site or our services after an update
means you accept the revised terms.
Changes do not apply retroactively to engagements already quoted and accepted.
19. CONTACT
Questions about these terms can be sent to:
Buscemi IT Solutions LLC
708-897-1913